photoshop non-responsive – stuck on eyedrop tool

In photoshop, when D tried  to use layers editing a photo, she got the eyedropper tool and photoshop freezes.
Abort photoshop with task manager :  CTRL ALT DEL .

Start photoshop and immdeiately hold down the option + command + shift keys.  (Windows:Alt Ctrl Shift).

You should get a reset window.

Timing is a little tricky so if you see the splash screen you were too slow … put all three fingers on CTRL ALT SHIFT in you left hand.  Use your right to start photoshop and as soon as you do that press all three keys simultaneously and you’ll see the reset window.

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