the case of the whacked phone

Our landline phones had problems for the past month.  The problem was intermittent, no dial tone, a call would drop after 4 rings or the call would drop due to noise.  After a while though, the line would eventually come back up.  When HawTel checked from the outside,  they determined the problem was internal to the building.  They could see a short on the customer side of the service point.  Today, the HTel tech Mike came to the house and found the line with a short circuit causing the intermittent problem.  The short was not a dead short but measured at 4 megohms – all the same to his meter . Later, I examined the wire closely and the problem is obvious – plastic insulator cracked and brittle with bare copper showing.  The case of the whacked phone is solved.


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